Support

Questions about TimberLab, subscriptions, privacy, or account issues? Start here.

1. Contact TimberLab

Best for app issues, account questions, subscription questions, bug reports, privacy requests, and feature feedback.

We aim to reply as soon as we can. When possible, include your device model, iOS version, app version, and a short description of the issue.

2. Common help topics

Sign in with Apple or Google is not working
Restore Purchases or subscription status questions
Delete account and data requests
Problems with photo analysis, AI generation, or saved projects
General feedback or feature suggestions

3. Subscription help

TimberLab subscriptions are managed through the App Store or Google Play when purchased there. If billing or renewal behavior looks wrong, first check your store subscription settings. If something still looks off inside TimberLab, email us and include the account email or sign-in method you used.

4. Account and privacy help

If you use a signed-in TimberLab account, you can use the in-app account deletion flow when available. For privacy questions, data requests, or help clearing an account issue, email shany.solt@gmail.com.

5. Useful links

6. App Store support URL note

If you are visiting from the App Store, this page is the main TimberLab support destination. If you need additional business or legal contact details for a formal request, email us and we will direct your request appropriately.